Effective date: 10 December 2025

1. Who we are

conduit (“we”, “us”, “our”) operates the website at [www.conduithq.co] (“Website”). This Privacy Policy describes how we collect, use, store, and disclose your information when you use our Website.

2. Information we collect

We may collect the following types of personal information:

• Name and contact information (e.g. email address, phone number) — when you sign up, subscribe, book a call, or contact us.

• Usage information — such as your IP address, browser type, pages visited, and how you interact with our Website (cookies or analytics).

• Any other information you voluntarily provide (e.g. messages or feedback through contact forms).

3. How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Website and our services.

• Respond to your inquiries or requests (e.g. booking calls).

• Improve and personalise your experience on the Website.

• Communicate with you (e.g. updates, newsletters, support), if you consent.

4. Data sharing and third parties

We will not sell your personal information. We may share data with trusted third-party service providers (e.g. hosting, analytics, payment processing) solely to support our operations, and only when necessary. We require those third parties to respect your data privacy and use it only to provide the requested service.

5. Data security

We implement reasonable technical and organisational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data retention

We retain your personal information only as long as needed to fulfill the purposes outlined in this policy, or as required by law.

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Opt out of certain uses (e.g. marketing communications).

If you wish to exercise these rights, contact us at the email or contact method listed below.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective date” at the top. We encourage you to review this page periodically to stay informed about how we collect and protect your information.

9. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@condquithq.co